IT Customer Service New Associate

Accenture• Hyderabad

⚡ Freshers & Exp (0-2 Yrs)

EmployerAccenture

LocationHyderabad

Experience0-2 Yrs (Freshers & Exp)

Posted On1 hour ago

Job Summary

Entry-level role focused on managing and resolving customer queries via chat, email, and web. Responsible for handling escalations and closing complaints within defined SLAs in a 24/7 US shift environment.

Education Requirements

Any Graduation

Eligible Batch Years

Batch 2023Batch 2024Batch 2025Batch 2026

Core Key Skills Required

⚡ Chat Support⚡ Non-Voice Support⚡ CRM Solution⚡ MS Excel⚡ English Communication⚡ Analytical Skills

Tags:#Operations#CustomerService#ITSupport

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