Jr Customer Service Executive - Global Network

Tata Communications• Mumbai, Maharashtra, India

⚡ Freshers & Exp (0-2 Yrs)

EmployerTata Communications

LocationMumbai, Maharashtra, India

Experience0-2 Yrs (Freshers & Exp)

Posted On1 hour ago

Job Summary

Operational role responsible for day-to-day network operations support and incident management within a 24x7 environment. The role focuses on maintaining SLAs and handling customer escalations with minimal supervision.

Education Requirements

Engineering Graduate in ECE, CS

Eligible Batch Years

Batch 2023Batch 2024Batch 2025

Core Key Skills Required

⚡ Network Operations⚡ Service Assurance⚡ Incident Handling⚡ Ticketing Management⚡ Customer Escalations Management⚡ Change Management⚡ Reports Management

Tags:#NetworkEngineering#CustomerService#ITOperations

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